Icons not showing

Posted in: Newspaper
Post count: 1

Hi tagDiv Support Team,

I’m using the Newspaper theme on my WordPress site and have run into an issue where the hamburger menu icon and some other icons (like the scroll-to-top arrow) are not displaying. Instead, I see empty squares. This only happens when I’m logged out or browsing in incognito mode. When logged in, the icons display correctly.

After inspecting the site with DevTools, I found a failed request to the following resource:

/wp-content/themes/Newspaper/static/icons/td-icon/td-icon.woff2

However, the static/icons/td-icon/ folder doesn’t seem to exist in the theme files — neither in the installed version on my server nor in the original theme ZIP I downloaded from ThemeForest.

I’ve already:

Cleared/purged Cloudflare cache.

Deactivated caching plugins.

Deactivated Darklup plugin.

Compared the structure with a clean Newspaper install (same result — no static/icons folder).

Tried manually creating the folder path, but I don’t have the original .woff2 file to upload.

Can you please provide guidance or a direct download link to the correct td-icon.woff2 file? Or let me know the proper fix to restore these icons?

Thanks in advance for your help!

Post count: 21065

Hello!

Strange! Please get in touch with us via email at contact@tagdiv.com and provide the following:
– admin URL and credentials
– cPanel URL and credentials
– a link to this topic to identify you
I’ll check and try to help you!

Thank you!

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