Icons not showing

Posted in: Newsmag
Post count: 6

Hi,
similar to your Newsmag demo website, the icons on the main menu (down arrows indicating dropdowns to the right), social icons and mobile icons are not showing, this seems to be an issue with the ‘Newsmag’ font/css not displaying the icons for some reason, how can I fix this?

http://demo.tagdiv.com/newsmag/

Allan

Post count: 6600

Hi,

Please try the solution provided here by @handiso: https://forum.tagdiv.com/topic/icons-missing/page/2/#post-29906 and regenerate the newsmag font following the steps provided.

Thanks

Post count: 6

Ok that worked, thanks.

Post count: 9544

Lucian
I am going to suggest you might just include those updated fonts in future versions, perhaps just in a folder /alternatefont/ or similar …

so many folks are having issue with the custom font, that it seems it really is an issue with some browsers, and the “fix” solves it for both those seeing the issue while not hurting those who don’t see the issue.

Just a thought.

Post count: 6

Hi Lucian,

there is still an issue with Firefox, the icons appear after a hard refresh CTRL+F5
but disappear they again after navigating between pages. Any known fix for this?
Works on Chrome ok though.

Allan

Post count: 9544

This fix has worked for the dozen or so folks who reported the problem last month, and tested on couple of dozen different browsers around the world.

ref:https://forum.tagdiv.com/topic/icons-missing/page/2/#post-29906

however, there is a *known* issue with AdBlock Plus and “icon fonts” where it can sometimes think that a commercial icon (e.g., “facebook”) is an ad, and block the font.

Only way to solve that if you’re using AdBlock plus is turn it off.

For all other cases, the re-do of the fonts DOES fix it for all previously reported instances, so you might revisit that and make sure you fully clear web site cache if using one.

If using a CDN, you will need to setup CORS rule with your provider.

Note that the font set is basically the widely used Font Awesome (“FA”), and simply was “simplified” by TagDiv to remove un-used icons, not needed by theme.

Presumably once could simply fix the functions to just load the full Font Awesome fonts.

  • This reply was modified 11 years by simchris.
Post count: 6600

Hi Chris!

Thanks! We plan to investigate this behavior in detail, we have this on our list for further testing and we will try to solve this.

Thanks

Post count: 6

Thanks to you both for the explanation and fix.

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