Hi,
the image caption is not showing up on the frontend any more, even though it is ticked in the backend.
What am I doing wrong?
Thanks,
kind regards!
Hi,
The image caption for what image exactly? Please provide an example or specify where or for what element this is happening, so we can check if there is an issue.
Let us know.
Thank you!
Hi Simion,
thank you for your answer.
The image captions are not showing up on any post or page anymore. We used to have a caption underneath every image. We are using the single image element.
Is that enough information?
Thank you,
Kind regards!
Hi,
From when the problem occurred? If is only after the theme update, please make a full backup and send us an email at contact@tagdiv.com and set the link of this topic in the email.
I will inspect the situation and provide a fix.
Thank you!
Hi Calin,
sorry, I don’t understand. What do you want me to send in an email?
Thankyou very much, kind regards!
Hello !
We need to take a look and see what can be done there to see if a fix can be done in order to fit your needs.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Please note that at the moment the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2
Thank you !
