Image display on a tablet

Posted in: Newspaper
Post count: 60

Hello
I have a problem.
I can not see the image on my tablet.
Most of the images are png.
Are you checking the site on your iPad but can you see why the image is not displayed?
https://kingfisher.tokyo/

Thank you.

Post count: 20688

Hi,

The images are not loading on desktop as well – http://prntscr.com/o3pk4b
I see you are using theme version 9.2, that was when the new theme lazyload option was introduced, but there were some problems with it so it was improved in 9.2.1
http://prntscr.com/o3pkfs

Try to disable the theme lazyload in the theme panel, then clear all caching and check if the issue is solved.

If you should decide to update the theme to the latest version, note that the 9.7 update was a major update – https://tagdiv.com/updating-the-core-of-tagdiv-themes/
If possible test the update in a staging sob-domain, with a copy of the live website installed.

Thanks

Post count: 60

Hi
I stopped lazyload and cleared the cache.
Then the image was displayed.

Thank you.

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