Hi, team tagDiv.
The images in the posts are not clickable. The lightbox/modal isn’t working. When I hover on the image, it shows normal curson instead of showing pointer cursor which means that images can’t be viewed in the lightbox.
I’ve enabled both these options in the theme panel. But still no positive results.
POST SETTINGS —> Post and Custom Post Types —> GENERAL MODAL IMAGE
Featured images —> Use lightbox
Note: I’m using a custom post template. But I hope that lightbox works on that too.
Hi,
There is a problem with general modal image in theme panel, please make sure that you deactivate it -> https://www.screencast.com/t/Nx6YmhF0 and set the modal image directly on images; documentation ->https://forum.tagdiv.com/modal-window/ this problem will be fix for the coming update.
Thank you for your understanding and sorry for the inconvenience!
I’m having a similar issue. I went to the link you have above in the documentation: https://forum.tagdiv.com/modal-window/. On step 3, it says to click the image and a box opens in a new pop up window: https://www.screencast.com/t/rtfW0UtuxCl2
I don’t have that window when I click on the pencil icon this is what I get. There’s no options for modal window: https://www.screencast.com/t/OSsoLSl7gs
What do I need to do to get the window that includes Modal on the image settings?
Hi @ancestrycounts,
Please check if you have set on these images the modal image ( using classic editor element ) -> https://www.screencast.com/t/Umu2VoLU37K9 click on image to edit it after you add it in your content using the classic element -> https://www.screencast.com/t/VhXgzZxy0hF7 -> https://www.screencast.com/t/LR2MoWGF4tNi
Thank you!
