hi,
i set up a mobile custom page but when loading the logo and some content is different.
If i load the page in the tagdiv composer it looks fine.. but when loading for real it seems is loading something else…but what?
see image: https://ibb.co/4MwwJP0
forgot to say the good one should be the one on the left
Hello!
Deactivate the Mobile theme plugin and try again.
Thank you!
As you can see from the link it’s not even installed.
The weird thing is that once i decided to improve the mobile experience this is what i did:
– deactivate mobile plugin (i chosed to stay with the composer versione)
– enable the mobile homepage and customized some of others mobile pages from cloud templates panel
– i noticed that on the homepage there was i persisten call back to the wrong logo but i found it was linked in the mobile page composer settings
– tested out with different browser/PCs/smartphones and after cache cleaning ext. … and everything was looking good
– then after some days of rest, i noticed the bad logo and posts again.
i don’t get why it does not appear as i can see the mobile page in the composer. This is what i see from my desktop, the “Mobile” page in green is the one that looks good in the composer:
Hello!
Please make sure it is not from the caching tools that you are using.
Thank you!
even if i try surfing it from a mobile browser i never used (Brave)… it loads the wrong mobile page.
i also deleted cloudflare cache or tried to set it in developer mode
Ok i got where it is picking my homepage and it is HERE: https://ibb.co/31v0QKs
How can i tell him to ignore the layout i see here in the wordpress appearance menù and consider instead my Mobile composer homepage?
Hello!
Check this guide: https://forum.tagdiv.com/homepage-how-to-build-and-set-it/
I hope that helps you!
Thank you!
Hi, i’m still struggling with my issue but maybe i got some new things to work on…
at the moment i’ve created from the composer 2 MOBILE HOMEPAGES..
1. Mobile MT, which is the one i wanna use for real as mobile
2. Homepage Mobile – Magazine PRO … created just for tests
The thing i know for sure is that both are ignored, even if i select from my homepage topbar one of them… they just don’t work, browser are not loading them.
But the new thing i noticed is that if i go in Pages’s menu and edit the Mobile MT page, i see it points the link at “/mobile”
You can see here: https://ibb.co/ZKbstzR
so if with a mobile browser i go to:
https://www.mytechnology.eu/ mobile page will not load
https://www.mytechnology.eu/mobile mobile page will load perfectly
So where is the connection that i’m missing?
Hello!
Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
If the problem is still there, then please get in touch with us via email at contact@tagdiv.com and provide the following:
– admin URL and credentials
– a link to this topic to identify you
I will check and try to help you as soon as possible!
Thank you!
