Image not loading only on apple devices

Posted in: Newspaper
Post count: 16

Hi,

I am experiencing a strange issue. One of my pages display perfect on desktops and on android devices, but not in apple devices. Some images don’t show, its showing just a small square instead. I have to images added on a text block, one shows, one not. And I have a tag Div Slide Gallery with 21 pics added but i just can see 3 oh them. I really don’t know what to do. Should I rebuild the page from zero or anything to do with iphone cache ?

i appreciate any help. That’s the page http://www.nikityapp.com.br/gastronomia/familia-paludo.html

thanks in advance.

Rodolfo

Post count: 23312

Hello rodmvin,

I have checked your website and you page source and I noticed that you have a lot of untested plugins which could cause this kind of error. Please try to disable all the active plugins, clear all cache and install only the plugins that come bundled with our theme and rule out the conflicting plugins. Please check the result without these kinds of plugins and if your problem persists, please let us know.

Thank you for the message!

Post count: 16

Hi Catalin,

Wow, I think I have and I´m using too many plugins. To disable all of them would be a nightmare and I don’t know how the website would look like after that. Probably a big mass. I even don’t know if once I disable one plugin, If when enable again, if come as it was set.

I’m really afraid to do that. Maybe is better to rebuild this post, what do you think ?

best,

Rodolfo

Post count: 23312

Hello rodmvin,

Unfortunately, I think that it is not a workaround to rebuild this post because if you have problems with your code, the problem will appear again. Please keep in mind that your all modifications remain in your database and you will not lose anything. Try to disable all the active plugins, leave just Visual Composer to active, clear all cache and install only the plugins that come bundled with our theme and rule out the conflicting plugins. Check if your problem is still there and then try to install your plugins one by one and find the culprit that cause the problem and then try to disable it and find an alternative using another plugin with the same functionality.

Hope this helps and let us know how it goes!

Thank you for the message!

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