Image of Featured Video doesn't appear

Posted in: Newspaper
Post count: 4
resh0lga
#255636
Oct 1, 2018 at 12:13 pm

When I place the link on YT video in the featured video post box preview image in the Featured Image post box doesn’t appear. Featured Image doesn’t appear in Featured Image box and in thumbnails of the post. I use Post Style 10.

Post count: 23312
Catalin
#255692
Oct 1, 2018 at 4:02 pm

Hello resh0lga,

Please provide your website URL so I can take a closer look at it. Make sure that you have updated the theme to the latest version of it.

Thanks for the message!

Post count: 4
resh0lga
#263123
Nov 21, 2018 at 8:25 am

http://tvlesnoy.ru/ Theme Newspaper version: 9.1

Post count: 23312
Catalin
#263200
Nov 21, 2018 at 1:43 pm

Hello,

I have checked your website and it seems to works as expected -> https://www.screencast.com/t/Kr564bMGyfGH

Thanks.

Post count: 4
resh0lga
#263322
Nov 22, 2018 at 6:35 am

I have to place featured image manually. Otherwise it looks like that http://www.screencast.com/t/W0gADu741dkS

Post count: 20688
Simion C.
#263397
Nov 22, 2018 at 1:10 pm

Hi,

I checked one of the videos videos with the problem. This one
– https://www.youtube.com/watch?v=j9sOAcTmGnE

The theme will search for 3 thumbs on YouTube
– https://img.youtube.com/vi/j9sOAcTmGnE/maxresdefault.jpg
– https://img.youtube.com/vi/j9sOAcTmGnE/hqdefault.jpg
– https://img.youtube.com/vi/j9sOAcTmGnE/sddefault.jpg
If the theme cannot find the video thumb on YouTube it cannot download and set it as featured image. It seems the last two thumbs the theme searches for are available, so there should be a featured image downloaded and set.

It could be related to the PHP version, if you use an older version please try to change it to version 7 or 7.1 for example. Then check with the same videos to see if anything changes.

Thanks

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