image problem

Hello ramspeed,

First of all, check your Theme panel->Block Settings that your thumbs to be activated like this -> https://www.screencast.com/t/I85cef0Ey4 Also, if you are using some untested plugins, please try to disable all of them, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with the theme packet and rule out any conflicting plugins. Notice that our theme uses thumbs and the images are cut by these. So, if these are disabled, the theme will display the image at the original size and could look ugly. Clear all your caches, purge CDN files if you are using the CDN system and check the results.

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hello

I have checked your website and the featured images seem to work as properly, as you can see here -> https://www.screencast.com/t/cmVtO32E Also, is the problem will reappear, you should regenerate your Thumbnails using the Force Regenerate and Regenerate Thumbnails. For more information consult our guide here -> https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/

Thanks.

Hello ramspeed,

Clear all your caches, purge CDN files and check the results.

Thanks for the message!

Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation.

Thank you!