Image sizes show 0x0 as dimensions on Settings > Media page

Posted in: Newspaper
Post count: 8
debiprasad
#114871
May 25, 2016 at 11:18 am

On Settings > Media page of my website on which I have installed Newspaper 7 theme, it does not show correct thumbnail sizes. It shows Thumbnail size as 0x0, Medium size as 0x0 (max) and Large size as 0x0 (max). Please see the screenshot: https://www.dropbox.com/s/xmshnrziuismtq4/Screenshot%202016-05-25%2013.48.06.png?dl=0

So, the thumbails are not properly generated, when I upload a new image.

Post count: 22421
Bogdan B.
#114944
May 25, 2016 at 2:57 pm

Hi,
These values from wordpress have to be set to default which is http://screencast.com/t/MEXr3shd otherwise some theme elements will not work properly. Please set them like in the screenshot provided.
Thank you!

Post count: 8
debiprasad
#114961
May 25, 2016 at 3:27 pm

Hi,

Thanks for your reply. Why did it get changed to zeros when I installed the Newspaper theme?

Thanks.

Post count: 22421
Bogdan B.
#114978
May 25, 2016 at 4:11 pm

Hi,
This i’m not sure as we have no reports of this yet. Our theme does not affect the wordpress thumbnails. There is no code inside the theme files for it. It could have been a coincidence and the thumbs being changed by a plugin maybe. I can’t say for sure.
Thank you!

Post count: 8
debiprasad
#114983
May 25, 2016 at 4:24 pm

My mistake. I saw 0x0 on a new website I am working on and using Newspaper theme. I thought the theme controls these values. I got confused with some text on the documents. I am sorry for wasting your time. Thank you for your support. It looks some the developer who was working on this website has set this to 0x0 to reduce server load or something.

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