Image uploading and display bug

Hey guys. Will try to explain this as best I can. It might be long, don’t fall asleep 🙂

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Last week I started having trouble with uploading media such as the featured images –was getting an “Http Error”.

On “larger” images 125k+ was getting “Internal Server Error” (see images included in folder link below)

Tried both WP image upload methods and still had the problem.

I thought it might be a server problem timing out or something. I Called the host company GoDaddy, they found no problem.

I then turned off ALL plugins and the problem still continued.

Then, I uninstalled the NewsMag Theme and put in the generic WP theme and the uploading problem was solved.

Reinstalled NewsMag and it started again.

I managed to get some images to upload but… Oddly… when they do upload, the file name but not the actual thumbnail preview appears in the in the library.

I ran the Regenerate Thumbnail plugin on individual images and that fixed it –I was able to post normally.

With the most recent post though, I can’t get it to appear on mobile (yes more complicated! haha)

I sent three images below for you to see.

One is of the post. You can see the main image of the girl with glasses smiling. When I try to post on Facebook, it’s not reading the featured image.

And in the other screenshot I sent you can see that the featured image is not appearing on in the Block (it does on PC but not on mobile –tried Safari and Chrome and cleared caches on both.

In other words, I’ve tried everything and something is still wrong.

Hope its’ something small I missed and you can help me out! here is the site http://www.everydaydiabetes.com

Love your service and your themes.

If you need a login, tell me where to send that info to you.

THANKS as always guys.

Bobby

https://drive.google.com/folderview?id=0Bw-CqnDB_21gWTFsOUxiY3ZHN1E&usp=sharing

UPDATE:

I figured out the display problem — I think.

The image file name had a spanish character in it “Rodríguez” not sure if you can see it over the “i”.

I removed that and now is displaying on mobile again. Interesting!

But still getting HTTP error when uploading image.

Thanks!

bobby

Hi

Try to increase your wp memory limit and php memory as well by following this guide:
https://forum.tagdiv.com/system-status-parameters-guide/

Let us know how it goes and if the problem persist please send us an email at contact@tagdiv.com with your login credentials and the error log file and we will inspect this issue as soon as possible, also include a link to this topic.

Thanks!