Imagen destacada

Posted in: Newspaper
Post count: 7

Buenas, desde hace unos días al subir la Url de la entrada, no me muestra la imagen destacada en Facebook y Whatsapp. Además todas las entradas anteriores subidas a Facebook eliminaron la imagen destacada. ¿como soluciono ese inconveniente?

Post count: 23312

Hi,

Please provide more details about that request. Also, you need to provide your website URL and some useful screenshtos with the error so I can identify it closer.

Thank you!

Post count: 7

By inserting a URL of my Web on Facebook, I do not upload the highlighted image, and the previous images were removed from the Facebook post.(THIS IS THE FACEBOOK PAGE: https://www.facebook.com/NotiCauquenes/).
My website is https://www.noticauquenes.cl/wp

  • This reply was modified 7 years by Cristian.
  • This reply was modified 7 years by Cristian.
Post count: 20688

Hi,

From what I can see the links to images set as featured are not working. For example
https://noticauquenes.cl/wp/wp-content/uploads/2019/06/Alcalde-Cauquenes.jpg
http://prntscr.com/o38sba

Because of this, Facebook cannot retrieve the image. So despite having it in the page source – http://prntscr.com/o38quq it is not accessible to Facebook
http://prntscr.com/o38rx8

Maybe try and identify why the links to the featured images direct to 404 pages, I believe that is the source of the problem.

Thanks

Post count: 7

Hello Simion c. the truth is that I do not know much about the problem, it turns out that our programmer left us alone, without giving any solution, and we do not know how to repair the error.

  • This reply was modified 7 years by Cristian.
Post count: 20688

Now it seems all the images provide a 404 – http://prntscr.com/o3ukpt

You could try and disable the Jetpack photon as a first step
https://jetpack.com/support/site-accelerator/

If that doesn’t solve the problem, you could contact the hosting provider so they can check why all the images from the wordpress uploads folder are not found.

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