Hello, maybe you have a hint for me. Only in the Microsoft Edge sometimes a few images are not loaded. After a reload, they are back. In the source code everything is okay. I have already disabled all plungins (except VC), deleted the cache, etc., but it remains so. It’s only in the Microsoft Edge, all other browsers work fine. Yes even the Internet Explorer 11 does not have this problem. đ
I would be very happy about a help.
Newspaper, WordPress all current versions
Hi,
If you could provide a link to your website, we will inspect it in the mentioned browser and see if there is any problem.
Thanks
Hi Simion,
here it is. https://smart.kyoceradocumentsolutions.de
Very often on pages like this, if you use the pagination buttons. But only in Edge.
https://smart.kyoceradocumentsolutions.de/themen/dokumentenprozesse-optimieren/
thanks.
Hi,
We have inspected the website with the Edge browser, and browsed it for a while without any problems whatsoever
– https://www.screencast.com/t/mlBkz4t4JTVt
There were no image loading issue while inspecting the website. It could have been a temporary issue.
Thanks
Yes, it’s rare, but look here:
https://www.dropbox.com/s/xcjymcb1wh9plyk/smartscreen.png?dl=0
I’ve tried it on five different copmuters. Windows 10 & Edge. Always the same. Inside and outside the company. So no problem of the network.
After a reload the pictures appear. Maybe it’s a bug in Microsifft Edge. No error is displayed in the console and the source code is okay. Probably we must live with it.
okay, I checked the page again with Browserstack.com. The problems only occur with Windows 10 / Microsoft Edge 15. In this screen it becomes clear that there is a problem with Edge 15. Only one image is loaded. đ
https://www.dropbox.com/s/nndiutdbli7elkk/Win10_Edge15.png?dl=0
Hi,
It could be that the image lazyload is not functioning properly. Please try to disable the lazyload in the theme panel and see if the issue is still occurring
– https://www.screencast.com/t/psLuuzIP
If you have any plugins or code that might affect the thumbnails, please check that as well.
Thanks
The problem is with and without lazyload. I turned off this now. Sure, I’ve already tried it without plugins, with the exception of VC. Unfortunately without success.
Hi,
It could be an Edge issue, in my tests at the moment it is not happening while browsing the website, and I have browsed it for a while. I have found some similar issues online with images not loading properly on Edge, but no definite cause for it.
I couldn’t say what is causing the problem, and what would be the solution. It may be a general Edge issue.
Thanks
Hi Simion, I found out whats happen. On Windows 10 systems, version 1703 and Build 15063.540 the error is very often. On systems with Build 15063.608 (update from yesterday) I can’t reproduce this behavior. It seems the OS update was the solution and in Build 15063.540 is a bug like my problem.
Thanks for your support.
