Hi, I’m experiencing a problem: I uploaded a featured image, wasn’t happy with it, remove and delete it.
Then I upload a new one (same file name) but I still see the old one, even after refreshing my browser cache.
What’s really weird is that in the post, I see the right picture but in the menus and categories’ pages I see the old one.
I’m a bit lost. Could you kindly help?
Hi,
The theme will create thumbnails from the featured images you set for posts. If you have set a different featured image, then the thumbnails should be created from that one. If the old ones are still displayed, clear any caching installed and check again.
If there is still a problem please provide a link to this post, so we can inspect it.
Thanks
I deactivated Jetpack, it seems this plugin was creating the problem. Thanks for your reply
Hi Simion, actually the problem happens again, even with Jetpack and all caching deactivated. Is there a PM or email address where I can send you a link?
Hi,
You can post the link here in this topic and we will take a look, or send us an email at contact@tagdiv.com and also provide more details about the issue. We will require admin login information, so we can investigate.
Thanks
