images not showing at all

Posted in: Newspaper
Post count: 2

good day, i recently purchased your theme and after installation, the images are not displaying. I did a few regenerate and yet, images are not showing,please i need a solution

Post count: 6535

Hi

Try to deactivate all plugins except Visual Composer, clear all caches then test again.
Let us know how it goes and if the problem persist please provide your site url so we can have a closer look and we will get back to you Tuesday.

Thanks!

Post count: 2

I have done that but the featured images are not showing. I have over 38,000 images on my website but i noticed that i have to edit one by one to select an image to ‘feature’ before it displays. Isn’t there a way for the theme to automatically pick the first image on a post as featured image? because its tedious to do that for 38,000 pictures. I have over 20,000 posts on my website. I just bought Newspaper theme to have a feel of it and to change from my old theme. My site url is http://hotnaijanews.com
Thanks

  • This reply was modified 10 years by anurugwo.
Post count: 23312

Hello anurugwo,

Unfortunately, our product does not have such an option that offers you a way for the theme to automatically pick the first image on a post as featured image, sorry! Please notice that the only way in this regard is to set the featured image manually from the panel. As a suggestion, you can try to find some plugins with this functionality and test how it will work with our theme. Unfortunately, we cannot recommend something like that because we have no tested any plugins in this regard, sorry!
I have checked your website and I saw that you images are displaying now, right? So, I have noticed that not all of images are displaying good because are too small to thumbs dimensions.
If you don’t have the possibility to upload large images you could use a combination of plugins to upscale the thumbs – Thumbnail Upscale and Force Regenerate. For more information about these kinds of plugins, please consult their documentation here -> https://wordpress.org/plugins/thumbnail-upscale/ -> https://wordpress.org/plugins/regenerate-thumbnails/ Also, please ensure that the functionalities of these plugins are not affected by the other untested plugins that could create interference through the theme. Please notice that these types of plugins are not tested with our theme and we cannot provide support for the theme. We recommend them because a lot of our customer uses and they were satisfied to their functionality.

Hope this helps!

Thanks for your understanding!

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