Hi, we have just installed newest version of Newspaper theme on our development server, for testing purposes, with all demo content – and we noticed that on mobile devices, post images are not loading – other images such banners are loaded.
Also, there are issues with Ajax functionalities – and testing device was iPhone 6. On Android device, first load was ok, everything was loaded fine, but on reload, same thing, no images, Ajax not working, slide menu not working, etc.
Can you please help us out, and try it yourself, this is the URL – http://dev.fokus.ba
Thanks!
It’s that LazyLoad feature in the theme..if you turn that off it should work fine…
Hi,
isnt that lazy load one of theme features?
Is it possible to make it work with lazy load? I mean it is useful feature.
Thanks!
Additional info: I have turned off lazy load – in theme panel I turned off “Use loading animation image”, if that is it …
Images now started to show on mobile.
But still I can not open search box, nor I can open menu …
And I would really like to keep using lazy load – so please help.
Thanks!
Anybody, please? I really need to have mobile responsive version working? What could cause search and manu not working on iphone 6?
Thanks!
Hey, what happened with great support guys? 😉
Is it possible that its only me with issues on mobile responsive version?
I am using latest update of Newspaper theme – what can cause that Ajax is not working at all?
Search bar can not be opened, navigation menu too, what ever link I click like in category navigation in blocks does not load new set of news, and so on … it has to be some Ajax not loading issue on mobile … how to check, how to fix?
Thanks!
Hi,
Sorry for delay! We answer to the most oldest topics so if you add a new reply we get later to your topic.
Usually ajax errors are caused by some plugins that conflicts with the theme javascript, so please make sure you disable all the plugins except of Visual Composer, clear cache and purge your files if you use CDN(also you can deactivate CDN). If you have the js/css minified please remove it. Let me know how it goes!
Thanks!
Hi Alin,
I have disabled all plugins, including cache plugins (meaning no minification or caching exists any more), cleared server cache and CloudFlare CDN cache too, but problem still persists.
On two iPhone 6 devices menu can not open and search too, as well as all Ajax links to categories.
On my desktop computer, when I open developer console and than mobile mode, these things works.
Can you test on your mobile device – http://dev.fokus.ba
Thanks!
Hi,
Yes, you are right on browser emulator seems to work. You still have css/js minification.
What cache plugin do you use? We recommend Wp Super Cache now used by default, no minification. Sometime it is not enough just to disable the cache plugin for example W3 Total Cache, even if you delete the plugin issues may still remain. Also please disable clodflare Cdn when you check this.
If you still have this issue you can send an email at contact@tagdiv.com and provide wp-admin so we can take a look, also paste a link to this topic so we can know who you are and what you issue is.
Thanks!
Hi,
I have nailed it down to CDN for beginning, once CloudFlare CDN disabled, search box and slide menu started to work – so my question here, what could be in CloudFlare causing this, as I would really like to use this CDN? I tried with RocketLoader off, with JS/CSS/HTML minify off settings – but no good – as soon as CloudFlare CDN on – menu and search stop working 🙁
Next thing I managed to find out is minification plugin “WP Optimize By xTraffic” – it is a great plugin, it made me go to 100/100 in demo theme – but it causes iPhone Ajax issues.
This plugin minifies everything, as well it makes CSS and JS load Async. Great stuff – but if I can not use it, what do you suggest to use for minification and async load of CSS and JS?
Thanks!
Hi fokus,
We haven’t tested cloudflare’s rocket loader with the theme but usually the rocket loader or automatic compression of js resources cause this. We don’t recommend using an autominify tool as this could generate js conflicts and break features that use js to function as in your case mobile menu and search did.
As I said we don’t recommend automatic compression of theme’s resources but you can try to debug this using browser’s console and exclude from compression those areas which cause issues.
You could also search for ways to this online or turn to a developer to customize your site in this regard.
Hope this helps!
Thanks for the message!
Hi Lucian,
thanks, I will see what I can do about that.
Can you just tell me about Google AdSense, I am using Google DFP and backfill, if no our own campaigns we use Google AdSense, at ad_slots1 and 2, but frequently these are not loaded, just blank space instead of an Google AdSense ad.
Is this a known issue, is there anything we can do to make it stable – as we are loading Google AdSense via Async tags?
Thanks!
Hi,
When you get blank space check the browser console for errors, if you find any error please provide a screenshot.
You could also do some tests with cloudflare and the plugins disabled (except for Visual Composer).
Thank you!
