Import from Cloud in TagDiv composer does not work

Posted in: Newspaper
Post count: 37

When I click on Import I can see that there is a modal window that opens under the current modal window, with 2 buttons (yes/no) .. but I can´t read what says in the window and I cannot press any button. I guess it is asking me for something, and this stops the import from happening. Nothing happens.

I also see a 404 in console output of developer tools in chrome.

How can I fix this? The theme is activated.

Post count: 18283

Hello!

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Post count: 37

The modal window below is a TagDiv window. I recognize the coloring of the modal.
https://imgur.com/a/XVm9aDF

I host site at Kinsta.. they add a cache there by default. I cannot remove it.

Post count: 37

I cleared the cache and tried again. Same error.

Post count: 37

Turns out it asks if I want to import this template… :-/

So how to fix this?

Post count: 37

I disables WPBakery plugin.. that helped. Then the modal actually comes ontop of the other modal.

resolved!

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