Hi!
I would like to report a problem.
I updated my theme from v7.1 to v7.4 and lost all my theme settings.
No problem, I have exported the settings… which is not working…
Maybe bad theme version, upload theme backup and then import… not working, every option is still empty.
Don’t worry, I have a DB backup, let’s roll back! Not working either.
Okay, set every option back by hand. Export theme options. Import theme options. BOOM, empty Theme panel again.
đ
Screenshot from Newspaper system status
Hi
The settings from theme panel should not be affected by theme’s update as they are stored in database which is not touched during the update. The settings may be lost only if the db is damaged or the reset function is used: http://screencast.com/t/RnjDahif4r5
Try to deactivate all plugins except Visual Composer, clear all caches, purge the cdn if you’re using then try to import the settings again.
Let us know ho it goes.
Thanks!
