Important issue with Comments

Hi,

There is an serious problem with the comments, I think only in the new Microsoft Edge Browser. If someone comments, it doesn’t load the whole page anymore, only half of it. I don’t know how to explain that, see for yourself!

http://dev.promicabana.de/am-samstag-geht-es-nach-bad-schandau/

Could you check it please?

Thank you!

Update: The same issue is with Internet Explorer too.

Hi

I’ve checked the comment functionality with Internet Explorer and the page load fine on my side if I post a comment, so you can try to deactivate all plugins, except Visual Composer and test again.
Regarding the Microsoft Edge Browser we didn’t do any test but I’ve added this on our list and will test it as soon as possible.

Thanks!

• This reply was modified 10 years by Andrei L..
• This reply was modified 10 years by Andrei L..

Hi Andrei,

sorry, I had to disable a comment plugin first. Now you can test it with the native theme comment form again. The error still exists…after submitting the comment you can’t scroll up anymore. The upper half of the site disappears. You only see the comment form.

• This reply was modified 10 years by Bichareh.

Hi

I’ve tested the theme’s comment system on Internet Explorer and works fine on my side, also I’ve test this on your site, and works fine, so it’s possible that you have some resources that affect the site functionality on that browser. Also I have checked your site and found some errors in browser’s console: http://screencast.com/t/ov4RzYxR so make sure you deactivate all other plugins, except VC, clear the caches and test again.

Thanks!