Hi,
I’m trying to add or modify elements on my pages using TagDiv composer and it’s impossible. I’ve looked at the various videos and I can’t get it to work. In the videos, you can see that when you take an element and drag it onto the page, in a column, the “empty space” turns green and you can drop the element. It doesn’t work for me! Any idea what went wrong? Thanks in advance and sorry for my bad English!
Hello @Audrey!
Make a test and deactivate all plugins except tagDiv ones. Also, if you are using a cache plugin, deactivate it, clear all cache, and try again.
If the problem is still there, then please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– please provide a video or more information about the issue
– a link to this topic in order to identify you
Thank you!
