incorrect counter?

Posted in: Newspaper
Post count: 7

I’ve shared a link in Bitly .
In Bitly 70 clicks are counted .
However, the Newspaper counter has only 46 views.
When I update the page , the counter counts each time high.
Had anyone ever the problem ?

Post count: 7909

Hi,

I have checked the theme view counter and it works properly, every time refresh the page the count increment. I don’t know why you have this issue, maybe you had an error and the post counter did not worked properly?!
Unfortunately I cannot make any suggestions regarding this, also you say that the theme counter increments every time you refresh the page.

Thanks!

Post count: 7

Hey,

Here is a link where you can see that the counter works incorrectly:

https://bitly.com/1Ng0laK+

I’m very confused and do not know how to go..

Post count: 7909

Hi,

I have checked your site and the view counter doesn’t increment even I refresh the page, but you have these javascript errors in the console – http://screencast.com/t/VcKHRUkY3RB so please try to fix them.
Please disable all your plugins, except of Visual Composer, clear cache and refresh your post for few times and see if the counter works.

Thanks!

Post count: 7

Hi,

I was shown only the fault with the picture. I had no idea where the image comes, I looked in the database. I have removed this line and now the header is broken.

Have requested a database backup . But how can it be that the header is broken ?? Jquery errors are not displayed to me .

Post count: 7

Hey,
I Ok, the error corrected with the image.
But as I said in my case it does not display any jQuery errors?

Post count: 7909

Hi,

I have checked your post again and the counter doesn’t work proper. These errors may cause issues, they are still there. Did you tested without any plugins active except of Visual Composer? Usually these errors are caused by plugins, also please disable any js/css minifications. Try to refresh the page when your are not logged in(in a incognito page) and see if the counter increments.
If the issue persist please send an email at contact@tagdiv.com and provide wp-access so we can take a look, also paste a link to this topic so we can know who you are and what your issue is.

Thanks!

Post count: 7

I have all plugins disabled. I have reset my template changes. When I am logged in, the counter is working. ( That’s why it struck me so late )
Now I have no other ideas.
I believe it is up to the plugin “W3 Total Cache”..
But even if I Disable it does not work yet.

Post count: 7909

Hi,

Please enable ajax view count if you use a cache plugin – http://screencast.com/t/CrcK9ctMCOpz and see if it works.

Thanks!

Post count: 7

I have activated it. Now, the counter does not count anymore. not when I am logged in as well as when I am logged out.

Post count: 7909

Hi,

Please send an email at contact@tagdiv.com and provide wp-admin so we can take a look, also paste a link to this topic so we can know who you are and what your issue is.

Thanks!

Post count: 7

Hey,
Have now solved the problem. It was as thought a caching problem. Since I was anyway not satisfied with W3 Total Cache I try another. Thanks for the help!

Post count: 7909

Hi,

Glad that you solved the issue. We also recommended W3TC plugin before(in version 4), but we recommend now Wp Super Cache(use default settings) as we made some tests and it behaved better than W3TC.

Thanks!

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