Hello.
I have an issue with the timestamp on posts. I have made a lot of tests and need help to configure the time to UTC-3. (Theme always show UTC)
My timezone is configured on wordpress:
Timezone is correct on the server and database too:
Take this post as an example: https://livecoins.com.br/bitcoin-sobe-mais-de-r-5-mil-em-24-horas-e-pode-parar-somente-quando-chegar-em-r-382-mil/
The theme is showing data on time class as UTC. This is incorrect, its need to shows as UTC-3. (Configuration of server and WordPress).
I change my theme to test, and the problem was solved. Look:
Why newspaper is showing UTC format? Where I have to change it?
Thank you
Hi,
I have made some tests on my website and the date works as expected, based on the date that was set in WordPress. My advice is to set up the correct date to your WordPress default from here -> https://www.screencast.com/t/tzVET1Vm2VT and all of the posted articles will have that date. Note that the old date to your posts will not be replaced. Will remain the same. I have made some tests with our cloud template and with a default post template and should works as expected.
Also, I have checked your status license and it seems that your support has been expired, as you can see here -> https://www.screencast.com/t/FAgFOQYn5WM
In summary, the Themeforest policy states that once you purchase the theme, you receive a 6 months customer support period with the possibility to extend the support to 12 months if you need further assistance. To post or reply on the forum, you have to be in the premium support period. -> https://themeforest.net/page/item_support_policy
Thank you for your understanding!
Hello, Catalin. Thanks for your message, I´m sorry but your message doesn’t provide anything useful. My problem persists.
I have renewed the support. Hope you can help me now.
About what you say: “I have made some tests on my website and the date works as expected”. Well, congratulations, but my website is with the problem yet.
You recommend that “My advice is to set up the correct date to your WordPress”.
But seems like you didn’t see my previous message, can you read my message carefully, please? I said: “My timezone is configured on WordPress:” http://prntscr.com/o5c5fa
I will really appreciate if you can read my message before reply.
Time is UTC 2019-06-24T10:10:51+00:00. Look, +00:00, I need UTC-3
Yeah, confirmed, sounds like a bug.
Look this post:
https://livecoins.com.br/analise-do-tradingview-rompe-topo-apos-1-ano
Theme is showing UTC:
How to fix?
Hi,
Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer that section. Also, provide there the link of this topic so we can quickly identify you. I need to have access to your admin so I can create a new post or page and also investigate it that behavior.
Thank you!
