Instagram Above footer API not working, but in footer it works fine

Posted in: Newspaper
Post count: 35

Hi Team

I have a query regarding Instagram API: the API will fetch the records with in the footer, but it did not showed the feeds above the footer and showed the following error: “Instagram data error: The data could not be retrived using the wisemoviereview Instagram ID”. I have already fetched the Instagram and it is showing feeds in footer only.

URL: http://wmr.co.in/uat/

Image attached for reference: https://postimg.cc/9Dq1HYW5

With Regards
Gurugram Infocom

Post count: 35449

Hi gurugraminfocom, I think that you have set the personal Instagram in theme panel -> https://i.imgur.com/13WwL8R.png this will work only for standard Instagram from footer template and Instagram widget, if you set the Instagram using tagDiv Composer, then you need to have an business account -> https://i.imgur.com/wZPFUIH.png
Thank you!

Post count: 35

Hi Calin

Thanks for your reply. I have connected with Instagram Business Account only.
Please review image : https://wmr.co.in/query/instagram-query-2.JPG

However the posts are not appearing on above the footer area, It is appearing on Right Navigation and Footer itself.

Please advise.

With Regards
Gurugram Infocom

Post count: 27744

Hello,

So, I saw you have set a standard footer template 9, and to display the Instagram feed for the standard template you need to connect to your Instagram Personal account, and set the Instagram ID in Footer -> Instagram Settings => https://www.screencast.com/t/OAludoEzaoRI then clear all cache.

Thank you!

Post count: 35

Hi Anamaria

I have only Instagram Business Id for my project, no Instagram Personal id available. Please advise how to show the Instagram feeds above the footer area, as it is showing in the footer.

Footer settings screenshot : https://wmr.co.in/query/instagram-footer-query-3.JPG

With Regards
Gurugram Infocom

Post count: 27744

Hello,

Unfortunately, the Instagram feed above the footer works only with Instagram Personal Account.

Thank you for your understanding!

Post count: 35

Hi Anamaria

Please advise how to disable this “Instagram feed” above footer section.

With Regards
Gurugram Infocom

Post count: 18283

Hello!

That can be removed from here: https://www.screencast.com/t/6T0pW921O

Thank you!

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