Instagram Block dosnt work

Posted in: Newsmag
Post count: 1
bryrodsa
#244827
Jul 22, 2018 at 7:13 am

When I try to place an instagram ID, the block does not work. How should I refer to my instagram ID?

My instagram is @dparranda. My user’s url is https://www.instagram.com/dparranda/. I guess my instagram ID is dparranda.
What am I doing wrong?

  • This topic was modified 8 years by bryrodsa.
Post count: 20688
Simion C.
#244891
Jul 23, 2018 at 8:49 am

Hi,

I tried your ID and it works for both social counter and also Instagram widget
– https://www.screencast.com/t/XkadkwzkH

We could take a look if there is a problem in your case. Send us an email at contact@tagdiv.com and provide admin access. Include a link to this topic in the email.

Thanks

Post count: 1
leaderzzz
#245097
Jul 23, 2018 at 11:23 pm

I am having the same issue in both sidebar and on footer??

Post count: 20688
Simion C.
#245114
Jul 24, 2018 at 8:24 am

@leaderzzz Please make sure you use the latest theme version 4.5 Instagram works properly in this version. If you do and it is not working, we can take a look. Send us an email as mentioned above.

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