Hi All,
On the home page I receive the following error:
Instagram data error: The data could not be retrived using the gioiarunning Instagram ID. If you own this account, please connect to it in Theme’s Panel Social Networks > Instagram Account Access Configuration section.
If I go to the social netowrk section of the Them Panel, I have two options about Instagram: “Personal” and “Business”.
If I click the “Connect Personal account” button I receive the following message:
Insufficient developer role
If I click the “Connect Business Account” button, it redirects me to Facebook login. However we do not have any Facebook account.
Any help please?
Thank you very much.
Kind Regards,
Marco
-
This topic was modified 2 years by
mlosavio65.
-
This topic was modified 2 years by
mlosavio65.
Hi Anamaria,
Sorry for long delay.
My question, whether there was a solution to add Instagram block to web site? It was a very useful feature. Calin wrote in his previous message on March 18 that your team is working to resolve the problem. Do you know if the problem has been resolved or not? Because my Instagram block is still hidden.
I use latest Newspaper 12.6.5 and business account of Instagram.
-
This reply was modified 2 years by
Sergey.
Hi, Instagram block hasn’t been displayed for a month in my site http://www.schoolvolley.it (bottom right). Also in “theme panel–>instagram personal” is not possible remove connection to reinstall it. Is written “expired 143 days ago” (??) There is a bug?
Regards,
Angelo
Ok, i read that “instagram personal” has been dismissed. So, i use “instagram business”. But now the error message is “Error decoding the Instagram API json”. May you help me?
(newsmag theme ver. 5.4.2)
Kind regards,
Angelo
Hi SchoolVolley, please make a full backup for the website and contact us via email at contact@tagdiv.com and provide a temporary wp-admin access and a link to this topic.
We’ll check it as soon as possible.
Thank you!