Hello Team,
Please assist to rectify the error.
It is showing “Instagram data error: Instagram html data cannot be retrieved” on the homepage, at the bottom.
Thank you.
Hello Team,
Please assist to rectify the error.
It is showing “Instagram data error: Instagram html data cannot be retrieved” on the homepage, at the bottom at visapaper.com.
Thank you.
Hello !
Please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you !
Hi!
It`s very strange beacouse the instagram widget on footer show message Instagram html data cannot be retrieved while Socialslider widget show Instagram data with out any problems. This happen every time I’m log out from my instagram konto and log in again. This is very borring! What happened here.
Hello !
Unfortunately there is an issue with Instagram at the moment and our developers are working on it.
Thank you for your understanding !
Do you when it is going to work again? It is not working on my website indretningmedplanter.dk.
It says: “Instagram data error: The data could not be retrived using the Instagram ID. If you own this account, please connect to it in Theme’s Panel Social Networks > Instagram Account Access Configuration section.”
And i tried to connect the account again and it will not work.
Hello !
At the moment our developers are working on fixing this. Unfortunately an delivery time is not yet available on this.
Thank you !
