Instagram Feed

Posted in: Newspaper
Post count: 20
Liz Painter
#230372
Apr 24, 2018 at 9:25 pm

My Instagram feed only works when I have a “/” at the end. But then in shows in my username.
How do I get it to work without the forward slash so it does not appear anywhere else?

Thanks

Post count: 20688
Simion C.
#230431
Apr 25, 2018 at 10:38 am

Hi,

That is unusual, I have tried your Instagram ID without a “/”
– https://www.screencast.com/t/EDgY0gPkw7h
So it should work the same for you, a “/” is not required when configuring Instagram. Configure it as mentioned and there should be no problem with it’s functionality. Maybe clear the caching after if you have any, or CDN if you use it. Let us know.

Thanks

Post count: 1
Olaf
#230556
Apr 26, 2018 at 7:45 am

Hi,

I have the same problem. Instagram works only with this slash (which then shows up in the displayed username). I still use Visual Composer (now known als WPBakery Page Builder), not the new tagdiv Composer. Perhaps that’s the reason for still having this problem? Cleared cache after every adjustment / Newspaper 8.7.3. With slash all pics and followers are shown, without 0 followers, 0 pictures.

Thanks for a quick look

(Website http://www.collectosk.com / Instagram collectosk)

Post count: 20688
Simion C.
#230628
Apr 26, 2018 at 11:33 am

Hi,

I tried it without the tagDiv composer and also in the footer and social counter, the ID works with no slash added
– https://www.screencast.com/t/nerHxWr4g5m
Adding a slash will still work it seems, but it will be displayed
– https://www.screencast.com/t/XhySwt6E66U3

We could take a look if you could send us an email at contact@tagdiv.com and provide admin login information. Include a link to this topic in the email.

Thanks

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