Hi,
On my website I am using “Social Counter” widget on the Homepage it is designed with TagDiv Composer and on other page/posts I am using Widget it is showing 300 less followers as compare to real followers. Any solution?
Hello !
On what social platform are your followers not looking in order ? On instagram there is a known problem that our developers are waiting for the APi approval from Instagram.
Thank you !
Hi
API are approved from Instagram ?
I have a error
Error_type “OAuthException”
code 400
error_message “Invalid scope field(s): basic”
Thanks a lot
Hello !
We need to have permission from Instagram to actually Run the counter.
can you show us a screenshot of where that error appears ?
Thank you !
I updated the Theme and all plugins please take a look
1- Plugin update https://prnt.sc/ttr362
2- But Social Counter is still showing the wrong counting of Instagram followers: https://prnt.sc/ttsbmw
3- Please take a look : https://whenwomeninspire.com/
Hi socialassistant,
Please make a test:
1. Disable tagDiv Composer -> https://i.imgur.com/uzBdRB9.png
2. delete tagDiv Composer -> https://i.imgur.com/xGGfYE7.png
3. Reinstall tagDiv Composer -> https://i.imgur.com/Ay0zJHn.png or -> https://i.imgur.com/ZMgV9at.png
After that check if the Instagram counter is show the correct numbers.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.
Let me know the results!
Thank you!
