Hello,
We’re currently using Newspaper (Version 1.0.0). The Instagram social counter stopped updating sometime last year. We’re not sure when this issue began. The issue predates our server’s shift from PHP 5.6 to 7.2. Both Facebook and Twitter appear to be updating still, so we’re currently ruling out Facebook’s shift in data regulation as a possible cause.
Hello !
Unfortunately due to GDPR changes social widgets will not work anymore on versions lower than Newspaper 8.7.5 We do recommend updating to 9.7.2
Take note that is mandatory to delete all what was left from the older theme version before intalling this update. Also take a look at our documentation about installing the theme and plugins: https://tagdiv.com/how-to-install-plugins-and-update-plugins/ ; https://tagdiv.com/how-to-install-newspaper-theme/
Thank you !
Hi Vlad,
Just want to make sure I’m following 100 percent.
“Take note that is mandatory to delete all what was left from the older theme version before intalling this update.”
What exactly do you mean by this? While I don’t see this in the resources you provided, it suggests to me that we need to delete all the pages we created, the plug-ins associated with our current version of newspaper, and thee theme itself, and then rebuild everything. Can’t we just overwrite the old theme through FTP, keep the pages as they are, and update the plug-ins after the theme is installed?
Hello !
I meant that when you update the theme to make sure that the old theme has been deleted first. If the updated just overwrites the files the update will not work. I mean delete all theme related files.
Thank you !
