Hello – I’m using the TagDiv Instagram widgets on a few of my pages (both sidebar and footer) and they don’t seem to be updating. I’ve followed the instruction on the theme panel – social media to connect the instagram account and it all looks good there. Here’s an example page: https://www.pinkluggageabroad.com/maldives-luxury/
could you please let me know what I need to do in order to update? Thank you.
Hello !
Unfortunately there are some bugs in the instagram implementation. Our team are working in fixing this in the future updates.
Thank you for your understanding !
Hi, when will it be fixed? We have the same problem – instagram counter is not updating – and it isn’t working for one month!
Hello !
Our developers are working on fixing this. In the 10.2 update htere have been made improvements and this fixed a lot of users issue.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Thank you
Hi – I sent this over early last week to contact@tagdiv.com and followed up later in the week, still haven’t heard back. Can you let me know if you received? Thank you.
Hello !
We are sorry for the delay, at the moment the number of request is very high, our team is doing their best in resolving all topics as soon as possible.
We will reply via e-mail.
Thank you !
