Install demo error

Posted in: Newspaper
Post count: 3
Johnny Pei
#296943
May 25, 2019 at 12:21 pm

Hi,

I just installed the newspaper theme and the tried to import the Default demo.

I got this message:

tagDiv importer detected an error. The importer will try to recover and continue to install the demo after you click ok on this dialog.

Steps to troubleshoot:
– Check the permissions on your upload folder
– Please make sure that WP_DEBUG is set to false in wp-config.php
– Contact our support via email contact@tagdiv.com (please provide your product license key)

I checked the permissions:

WP_DEBUG is set to false:


After I click OK the error appeared a second time. Then the import finished.

This was a brandnew test side – fresh WP install and only the default WP theme – no settings changed or anything.

Any ideas?

Post count: 22421
Bogdan B.
#297111
May 27, 2019 at 2:34 pm

Hi,

Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation so we can identify you.

Thank you!

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