Installation problems

Posted in: Newspaper
Post count: 25

I installed Newspaper 12 but several things are not working as follows:
HOME buttons are two and one of them is advertisement for other unknown page for me
HOME page is always coming one of my Blog and now real HOME and can not be changed on mobile Phone
the panel is crashing/freeze and I can not do anything with it, sometimes appearing twice
I can not change anything in the HEAD except adding Logo
I can not change Info like Email etc.
my Inodes increased almost 10% even I deleted all files not required for Newspaper

Please help to move things because I tried your documentation but something seems not working or I do not understand.

Regards
Amer

Post count: 27744

Hi,

Did you remove files from the theme package? Also, please provide some screenshots.

Thank you!

Post count: 25

i installed only the design and followed the Installation instructions, I had to restore the site since there are many problems.

Post count: 25

I have contents and should be taken over, I did not remove anything from installation, but when I tried to configure things like adding my own logo and title and change the email or contact data, it was not possible, even your editor did not work and caused crash all the time, so at the end I had to restore my site to the old theme because I can not just leave it like that, all themes I tried before never caused problems, the just worked.

Post count: 27744

Hello,

Can you please provide more details with screenshots and video?
How have you tried to change the logo and the change you want?

Thank you!

Post count: 25

thanks for your answer. In fact if I install newspaper I have to restore again so I can only work at night. I managed to upload the LOGO but after that the customizing is not working anymore since it crashes, and nothing is moving anymore. I will install again and take screenshots before I restore.

Post count: 27744

Hi,

OK, I will wait for your video.

A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Post count: 25

I installed other theme and now I am not getting crashes, there are something I can not change, please see the screenshots where it is circled.
Jakob

Post count: 25

how to send the screenshots, I can not see possibility here.

Post count: 27744

Hello,

A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Post count: 25

I managed now to reinstall the theme and now I fixed several problems, now I have really big problem for that I can not find a solution, the site does not work in different browsers and I can see the site only on Mobile phones and when I workin Worpress, otherwise it does not work external and I tried different solutions from Cache clearing to VPN using and I contacted my host company but they saidit has to do with the site, just to notice here that when I force https the site cause trouble in different browsers and when I switch it off, it give the notice that site does not send data or errors.

Post count: 27744

Hello,

Can you please provide more details about your issue with screenshots or a video?
Also, for HTTP, you need to have a certificate for SSL. Also, check the site for malware https://sitecheck.sucuri.net/
Also, please do a test using only tagdiv plugins and check after.

Thank you!

Post count: 25

thank you for recommendation. My site is tested and I have CDN and ant-spam and adware etc., the problem is not to capture video or picture but how to send it to you here.

Post count: 27744

A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Post count: 25

solved the problem thanks

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