Installed theme, blank pages

Posted in: Newspaper
Post count: 8

I installed Newspaper. After I clicked to install the required plugins, I received a blank page. Now the whole site is just one blank page, including my admin section. No way to log on, or out, or anything. http://www.thomthinking.com/wp

Tom Terry

Post count: 8

My apologies. I got the address wrong. It’s tomthinking.com/wp.

Post count: 20688

Hi,

Seems there is a 500 error – http://prntscr.com/nlw8dr I suggest that as a first step you check the theme requirements guide – https://tagdiv.com/newspaper-theme-requirements/
In most cases such issues happen when there aren’t enough resources available.

We recommend a value of 256M for the wp-memory location. Most hosting provider initially set it to 40M which is not enough for the theme, theme plugins, and additional plugins. The guide mentioned how the required parameters can be increased, you can also contact the hosting provider to do it for you, they should be able to.

In case the issues remains after trying these suggestions, or there is no need to increase the resources, we could take a look at it. Please send us an email at contact@tagdiv.com and provide admin login, also cPanel or FTP. We will investigate. Include a link to this topic in the email.

Thanks

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