Posted in: Newspaper
Post count: 36
Nov 30, 2018 at 2:43 pm
When I try to install form the cloud templates I see the installation progress bar. but it always stops. in the right top corner this messages appears : Error at rows: 1(models) : 0(dom). The model does not match the content
Can you help please ? I really need those templates
Post count: 23312
Dec 3, 2018 at 11:30 am
Hi,
In most cases, we have investigated the issue was related to one plugin or the other. Deactivating all plugins except theme plugins solved the problem, so it was a question of identifying the one responsible.
You could try the same, see what happens. If you already tried this, we could take a look. Send us an email at contact@tagdiv.com and provide admin login access as well as cPanel or FTP if possible. Include a link to this topic in the email.
Thanks
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