Internet Explorer 11 Visual Problems

Posted in: Newspaper
Post count: 2
xaijona
#119040
Jun 15, 2016 at 5:39 pm

Dear Sirs,

I have installed the Newspapper 7.1.1 but in the internet explorer 11 it is displayed incorrectly, many of the elements are misplaced.

Which could be the problem?

Please find attached the image above

Screenshot

Best regards,

Xavi

  • This topic was modified 10 years by xaijona.
Post count: 23312
Catalin
#119104
Jun 16, 2016 at 9:12 am

Hello xaijona,

This behaviour appears because perhaps, you are using CDN system. So, to solve this problem, please try to clear all your caches (inclusive CACHE SERVER -> request this to your hosting provider), purge CDN file and test it again and check the results. Until now, we have encountered this problem and all of the customers which were had this issue were solved it by deleting the cache server. Please try to contact your hosting provider and request them to clear the server cache.

Hope this helps and let us know how it goes!

So, if your problem is still there, please provide your website URL so I can inspect it closer.

Thanks for your understanding!

Post count: 2
xaijona
#119119
Jun 16, 2016 at 10:14 am

Hi Catalin,

I found solution, adding this meta tag in header:

<meta http-equiv="X-UA-Compatible" content="IE=edge,chrome=1" />

Thanks!

Post count: 23312
Catalin
#119148
Jun 16, 2016 at 11:25 am

Hello xaijona,

I am glad that you could manage your problem.

Thanks.

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