invalid reply at server endpoint trying to get to cloud library

Posted in: Newspaper
Post count: 9

Hi there,

Just switching to Newspaper, but have used your other themes for a long time.

Trying to get everything setup, but when I try to get a single post template from cloud library I get the – invalid reply at server endpoint – message, so I can’t do a lot.

I was able to get a header template when going through the header manager fine, but if I don’t go through that I always get the error.

Post count: 20688

Hi,

Usually this happens due to low wp-memory value, try to set it to 256M if possible
https://tagdiv.com/newspaper-theme-requirements/

In some cases adding the code mentioned at the end of the guide in the htaccess file solved the problem.

In others changing the PHP version to 7.0 or 7.1 worked. It could also be caused by security plugins or security server modules, or file permissions.

If nothing works, we could take a look at it. Send us admin login as well as cPanel at contact@tagdiv.com so we can investigate.

Thanks

Post count: 9

Adjusting values seems to have fixed it.

Thanks!

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