Hi!
I just bought a new newspaper theme file for $59 and installed it on a new website of mine. But every time I want to add a new cloud template I get this error message: “Invalid reply from server endpoint.”
Any ideas why it’s happening and how to fix it?
Thanks in advance!
Hello !
We are sorry for the inconvenience !
This issue can have multiple causes. Could be caused by insufficient resources
– https://tagdiv.com/newspaper-theme-requirements/
Or in some cases it can be caused by plugins.
If you already checked and the problem remains, we could take a look. Send us an email at contact@tagdiv.com and provide admin login, also cPanel or FTP if possible. Include a link to this topic in the email.
Thank you !
having the same problem. Even when the templates load, it does not present the option to create a template. This theme is very good but it seems to have a lot of issues!
Hello !
Please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you !
