Trust me, I have researched and read all the threads about this error on this forum and tried to fix it.
The problem is, that when I go to Cloud Templates > Homepage Templates > Import from Cloud Library, it displays this error:
Invalid reply from server endpoint.
Note that I can still import Header, Footer,…without issue, this error appears only when importing Homepage Templates or Page Templates.
Hello @vikiendu !
This issue has been discussed already here, please check: https://forum.tagdiv.com/topic/invalid-reply-from-server-endpoint-45/
Thank you!
Again, a useless answer.
I have tried all the methods, which means:
– I set the memory to 512MB.
– I have Really Simple SSL on my website.
I am aware that you always refer to the old threads, you don’t really help. I believe you have not read my threads, you just saw the title and then you asked me to go to the old threads.
Hello @vikiendu !
This issue needs to be investigated because there are a lot of issues that are not related to the theme but related to your configurations.
Contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you
Thank you!
@Bettina,
Facing the same issue here!
Already adjusted the memory and restarted web servers but still getting the “Invalid reply from server endpoint.”
$ cat wp-config.php |grep -i memory
define('WP_MEMORY_LIMIT', '256M');
Note: It was working well 2 weeks ago! (last tested in October 2023) and even with 40MB memory limit it was working!
Could you please check if something changed at the cloud library API side?
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This reply was modified 2 years by
pravasiexpress.
yesterday I tried to import the home template and it was ok.
today it is showing “Invalid reply from server endpoint”.
very inconsistent.
I am using many other themes, and their import features are working just fine, only the Newspapers theme has this problem, this issue has been there for years but the devs have not done anything to fix it.
Hello pravasiexpress and vikiendu, in case that the problem is persisting, please contact us via email at contact@tagdiv.com and please provide temporary wp-admin access and we’ll check it as soon as possible.
Thank you!