Forms are only working on Andriod and will not work with any iPhone. I’ve deactivated all plugins to see if this is a plugin issue but same issue occurs. None of the text boxes work and we need this fixed asap. How can we fix this?
Hello,
Please provide a link to your site so we can inspect this form.
Thank you!
SIMIVALLEY360.COM
It’s not working on android either.
This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you!
It works perfectly on Android. I first thought it would be a plugin issue as well but it’s not I uninstalled every single plugin and then I activated the main theme and then I activated the child theme neither of them would function correctly. I did every possible troubleshooting that I could think of and still it does not work. Which leads me to believe there’s something going on within the theme. If at all possible would you please be able to login to the website itself and take a look at things thank you…
Sure!
Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation so we can identify you.
Thank you!
ty
