iPad subcategory link problem on mega menu

Posted in: Newspaper
Post count: 141
Demir
#333388
Feb 27, 2020 at 7:42 am

Hello,

We have sub-categories under the main categories on our site. In the main menu, these main categories are presented as mega menus. However, submenus cannot be clicked on iPad screens.

Is there a solution for this problem?
Thanks in advance for your interest and help!
Regards.

  • This topic was modified 6 years by Demir.
Post count: 35449
Calin
#333496
Feb 27, 2020 at 5:27 pm

Hi,

Maybe I do not understand correctly the problem, but for me the mega menu is working.This problem appear only on iPad ? do you have possibility to test it with other device to?
-> https://www.screencast.com/t/KcSXbcghn
If this is not the problem, please provide some more details and screenshots

Thank you for your understanding!

Post count: 141
Demir
#333510
Feb 27, 2020 at 6:19 pm

Hi Calin,

I was unable to open the link you sent because MacBook Pro was not installed on my computer.

The menu works smoothly on desktop and mobile phones. When the site is opened with iPad, sub-menu links cannot be clicked and sub-menu pages cannot be accessed. The problem only occurs when using iPad. If you can try it from an iPad, you will see the problem.

Regards.

Post count: 141
Demir
#333549
Feb 28, 2020 at 8:22 am

I was unable to open the link you sent because Flash player was not installed on my MacBook Pro computer.

Post count: 35449
Calin
#333635
Feb 28, 2020 at 2:39 pm

Hi,

I just tested your website using our iPad Pro and on this device everything works normal -> http://www.filedropper.com/rpreplayfinal1582893153

Thank you!

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