iPhone Mobile view not filling screen

Our site is no longer “responsive” on the iPhone brieser.
It worked fine until recently and now the site is not as wide as the screen any more? There is white space to the right of the site all the way down the page, effectively “squeezing” the visibility of the site.

You can manually pinch/expand to make the images larger but then moves all around versus just simply scrolling down like always.

Any idea why this is happening.

• This topic was modified 10 years by TVDinner.

you can see it here = pic directly from a friend’s iphone. site is not filling the entire screen like it used to

Almost looks like the advert up top is too big; you might try setting a smaller size for phones for the top ad just to see what happens. Might just be the div is messed up and trying to push it off to the right….

Thanks Chris
I have not changed any of the code or ads in the past .. months
The site always fit previously without any resizing.

Not sure why it is happening now.
wondering if it is from the recent upgrade of the theme software or the iphone ios?

Yes, well if the theme is updated then something changed.

You might
a) try resaving the ad unit in the theme panel
b) try changing the default “size” to auto for the top ad unit, and/or try setting it to a very small fixed size for mobile in the theme panel, then re-test.

As I said if you LOOK at your screen shot it looks like the ad is going off the page to right and pushing the content left, so playing with the *ad* setting would solve that for the moment.

• This reply was modified 10 years by simchris.

Hi

Thanks @Chris!
In addition at what Chris said, you could try to remove the header ad code, clear all caches deactivate the plugins except VC and test again. Also make sure you empty the phone cache memory too.

Let us know how it goes!
Thanks!

tried what Chris suggested above.

Mobile view is Still not working.

any assistance is greatly appreciated.

thanks

Hi

Try to purge cdn file if you’re using, clear browser cache and test again.
If the problem persist please send an email at contact@tagdiv.com with your site’s login details so we can inspect this issue, also include a link to this topic.

Thanks!

email sent as requested.
Thank you!

Hi

Alin replied you via email!
Thanks!