Is the Tagdiv Cloud Library Online system/server down?

Posted in: Newspaper
Post count: 22

Hi,

As of writing this – Nothing loads on the Cloud Library

I have:
1. Site hosted on AWS – not loading tagDiv Cloud Library
2. Site hosted on my local computer – not loading tagDiv Cloud Library
3. Site hosted on another internal server – not loading tagDiv Cloud Library

When I go to Newspaper -> My License – It says No domains associated with your license key

Error in the Dev tools console
Object
error
:
Array(1)
0
:
debug_data
:
error_data
:
[]
errors
:
{http_request_failed: Array(1)}
[[Prototype]]
:
Object
message
:
“Failed to contact the templates API server.”
type
:
“Proxy ERROR”
[[Prototype]]
:
Object
length
:
1
[[Prototype]]
:
Array(0)
[[Prototype]]
:
Object

It was loading this morning until now.

Can anyone check on this?

Post count: 27744

Hello,

We can take a look at this and investigate why it is not working for you. Contact us via email at contact@tagdiv.com and provide the following:
– admin URL and credentials
– cpanel URL and credentials
– license certificate
– a link to this topic in order to identify you

Thank you!

Post count: 22

The console log when adding New cloud template is

Cannot read properties of undefined (reading \’length\’)

My System Status is
PHP Version
8.1.2-1ubuntu2.11
WP Memory Limit
256 MB
PHP Execution Time
86400
PHP Max Input Vars
2000
THEME VERSION is 12.3

Post count: 22

Email sent to contact@tagdiv.com

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