Is there no way to contact support?

Posted in: Newspaper
Post count: 10
Shinjuku
#134463
Sep 20, 2016 at 5:41 am

This is a forum that has nothing that answers my questions?
Why is there absolutely no way to directly contact the authors?
Very disappointed with this level of support.

Post count: 9544
simchris
#134464
Sep 20, 2016 at 5:50 am

Support here answers every question and has done so the past 3 years. And you can email support directly if you have a reason to do so.

One presumes you read the copious documentation, tutorials, and actually asked for support here?

Note the section in the docs on how to get support?
https://forum.tagdiv.com/free-theme-support/

Absolutely lots of support.

  • This reply was modified 9 years by simchris.
  • This reply was modified 9 years by simchris.
Post count: 6535
Andrei L.
#134582
Sep 20, 2016 at 3:26 pm

Hi


@Shinjuku We do our best to offer high quality support for our customers and also we try to answer as soon as possible to all queries.
I’ve noticed that you don’t have any topics on this from, except for this one, also we didn’t find any conversion on our email.
To get more familiar with the theme please refer to our documentation where we covered in great detail how the theme works and how its features can be used. You can find the documentation here: https://forum.tagdiv.com/wordpress-information/

If you need further assistance feel free to open a new thread, explain your request/issue and we will get back to you in shortest time possible.

Thanks!

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