Issue – Block does not load on Mobile Devices

Posted in: Newspaper
Post count: 21

SO the problem is, when I am on a desktop device everything works just fine, but on a mobile, the first block (named Dont Miss) it looks like this: http://imgur.com/myQv4h2 and only if I click on a Category (all, addictions, etc) it will load properly and show like this http://imgur.com/Q3oWlFd

How can I make it load automatically ? I dont like that it leaves a big white blanc spot 🙂

Thanks in advance.

Post count: 21

P.S Forgot to mention, its the Block 1 type

Post count: 23312

Hello cva183,

This is not a right behaviour of the theme, strange. Please notice in our demo, here -> http://demo.tagdiv.com/newspaper/ and there you can see that the theme works fine. I suspect your issue being from your untested plugins which you are using in your theme. Please try to disable all the active plugins, leave just Visual Composer to active, clear all cache and install only the plugins that come bundled with our theme and rule out the conflicting plugins.

Hope this help and let us know how it goes!

Thank you for the message!

Post count: 21

Ok I will do that, I’m thinking it might be from WP Fastest Cache plugin… but I will do some testing and let you know.

Post count: 21

Also, do you know how to make the “back to top” button show on mobile devices? I’ve noticed it only shows on the desktop version.

Thank you.

Post count: 21

I have disabled all plugins, the issue is still there – That white gap still shows. It is clearly from the theme… site is tryhealthier.com

Post count: 21

No matter if I choose another block (block 2 for example) and it doesn’t matter what settings do I use, I still have that white gap there.

Is there something I can do??

Post count: 21

Also, if I duplicate the block (the same block) and move it down the page, it works without a problem… this is driving me crazy!!!

Post count: 21

FIXED: I’ve cloned the homepage to see, surprise surprise, it works perfectly if its not set as homepage. Then I thought that it might be some sort of ad or something, so I paused adblocker and BOOM! there it was, on pc also.

Turns out that Google Adsense decided to place a “Blank Add” right in the middle of my freaking Block. That was the issue… Stupid Adsense.

Post count: 23312

Hello cva183,

If you want to have on mobile mode the button back to the top, you have to use a bit of CSS code to do that. Please try the code below and place it in Theme panel->Custom CSS area.

The code is ->

@media (max-width: 767px){
.td-scroll-up-visible {
display: block;
}
}

Thanks.

Post count: 21

Hi,

Thank you for your help.
I’ve pasted the code but I am getting and error: “Expected LBRACE at line 2, col 1”

Post count: 21

Nevermind, works with this one


@media
(max-width: 767px){
.td-scroll-up-visible {
display: block;
}}

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