Hello,
I am experiencing an issue with TagDiv Composer on a WordPress website using the Newspaper theme.
When I add a Column Text or Text with Title element and click Edit Content, the popup window opens correctly but remains stuck on the loading spinner indefinitely. The content editor never appears and it is therefore impossible to edit the text.
The issue affects both existing and newly created elements.
Environment details:
Theme: Newspaper 12.7.6
Theme Database Version: 12.7.6
WordPress: 7.0
PHP: 8.3.31
Server: Apache
WordPress Language: it_IT
Multisite: No
Caching Plugin: None detected
The WordPress editor itself works correctly and I have not identified any JavaScript errors related to the issue.
Could you please advise whether this is a known compatibility issue or suggest additional troubleshooting steps?
Thank you for your support.
Best regards,
Lorenzo Rinaldo
Hi,
I’ve seen such issues before. Usually it means that something is interfering or blocking the composer. I can find out more if I can check with the browser inspector. Please send an email at contact@tagdiv.com and provide a link to the website and admin login. Please also include a link to this topic in the email. Then I can check to see what’s happening exactly.
Thank you!
