Issue for popular posts – last 7 days

Hi,

Sometimes there can be issues with the sorting by popularity, like not counting views properly, or not resetting properly after the duration ends.

If you want something that provides more visibility and variety, my suggestion is to use the random 7 days sorting -> https://prnt.sc/K3NxLd5WjtDl This way more fresh posts get displayed in the block, as opposed to maybe displaying the same posts for a longer time regardless of publish date. I suggest considering it.

Thank you!

No problem, let’s discuss it more.

If the view count is active -> https://prnt.sc/dWOw3XDr3wFk and it’s working correctly, posts should be displayed in the blocks that use the sorting by popularity.

If I check a post from your website, it looks like the post views are active and the views are counted -> https://prnt.sc/Bh_Zdkj1fd7Z the count is increasing -> https://prnt.sc/Ez68JNdTWAUa

In the homepage I see a grid with a title called Popular -> https://prnt.sc/a4dt_fcgVUgp Is this grid set to display popular posts?

I also see a news ticker in the homepage, which I believe is set to display popular posts from the last 48 hours, but doesn’t display any posts -> https://prnt.sc/maKTXoDVs7SV

Maybe it would be best if I can check directly on the website. I suggest to send an email at contact@tagdiv.com and provide admin access (user and pass) for the website, I will then check as soon as possible.

Thank you!

I think that my email reply wasn’t sent or received for some reason. Gmail says that your inbox is full.

In case you haven’t received it, what I found was that the views weren’t active -> https://prnt.sc/QRFD2p4OqWyr If that setting isn’t active, the theme view count does not work. I activated it at the time, and posts began to show in empty blocks where the popular sorting method was used – https://prnt.sc/Zh1k9mRO-kK9 So from now on the blocks should not be empty anymore. Please check them as well and let me know.

Thank you!