Issue in text editor

Posted in: Newsmag
Post count: 7
royyan
#237704
Jun 7, 2018 at 6:14 pm

Hi, I have an issue about post text editor. When I create a new post, post sidebar disappears, unlike usual. and I think the text becomes weird. Is there any method to fix this?
https://kesam.bid/wp-content/uploads/2018/06/issue.png

Post count: 23312
Catalin
#237764
Jun 8, 2018 at 8:50 am

Hello royyan,

Ensure that you are using the latest version of the theme installed via FTP way, remove all of the untested plugins, clear all the caches and check the results. Make sure that you are using the latest version of WordPress.

Hope this helps and let us know how it goes!

Thanks for your understanding!

Post count: 7
royyan
#237776
Jun 8, 2018 at 9:20 am

The problem is solved when i use chrome browser. Newsmag post editor seems not compatible with firefox latest version. Hope you fix this soon. Thank you 🙂

Post count: 23312
Catalin
#237860
Jun 8, 2018 at 2:15 pm

Hello royyan,

I have checked the post editor on FireFox and it seems to work as expected, without any problems, as you can see here -> https://www.screencast.com/t/qojZVKmZ

Thanks for your understanding!

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