Issue: Page in MegaMenu with IE 11

Posted in: Newspaper
Post count: 29
CedMDB
#309823
Aug 22, 2019 at 3:02 pm

Hi.
we are experiencing an issue in Internet Explorer 11 adding a page in MegaMenu.
As you may see here: https://www.pianeta-calcio.it/ – the page in Mega Menu (RISULTATI E CLASSIFICHE) opens in a wrong manner, missing text parts and the internal links.
It happens only with IE (Chrome, Firefox, Edge, Safari, Opera and Android works well).
Any idea?
(Newspaper v.9.7.4)
Please let me know.
Best.
Dittmar

Post count: 18283
Vlad S
#309883
Aug 23, 2019 at 6:21 am

Hello !

I have inspected your menu and everything looks in order on all browsers. Can you tell me what are the exact elements that are missing: https://www.screencast.com/t/Iy3wPF1lYP

Thank you !

Post count: 29
CedMDB
#309940
Aug 23, 2019 at 10:54 am

Hi.
this is what I see with IE11:
https://www.screencast.com/t/DWBOD4lI
In all the other browsers everything is ok, no troubles.
Dittmar

Post count: 29
CedMDB
#309942
Aug 23, 2019 at 11:15 am

I’ve seen now that the image you sent me was grabbed on Edge, not on IE.
Try the legacy Internet Explorer …
Dittmar

Post count: 35449
Calin
#309994
Aug 23, 2019 at 5:09 pm

Hi,

Indeed on internet explored there appear a problem, did you set a page as menu ? did you use some builders for that page ?

Thank you!

Post count: 29
CedMDB
#310009
Aug 23, 2019 at 6:05 pm

Hi.
I set a page as MegaMenu, as you docs.
I used your TD Composer.
Dittmar

Post count: 35449
Calin
#310117
Aug 26, 2019 at 9:20 am

Hi,

If I understand correctly, the page that was set as mega menu and this page was made using only the tagDiv Composer, if yes, then there should be no problems to display the page.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you!

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