Hi Folks,
When attempting to delete one of my own saved templates, I hover over the black X and it turns red. Is there any reason why I am unable to delete them?
Also, I am now unable to save a row or an element.
I have logged out of WordPress several times, and also restarted Safari.
I like your theme, but after only two weeks I am finding it very buggy, and it slows down my progress.
Thanks : )
Is there a page within your system where I can see a list of my saved elements? (similar to categories, posts and Could templates).
If so, it will be easier to manage them from there.
I just restarted my MacBook, and I still can’t delete or save anything. Grrrr
Thanks : )
*Cloud ?
Yeah, this theme is driving me up the wall. There are so many bugs in it.
I seem to be going around in circles performing tasks I had previously done. I keep deleting an element at the bottom of the homepage, but after a few minutes it returns. It’s the same with the Global category home template, too; I add an element and it disappears.
One template keeps re-presenting an element and one template keeps deleting an element.
I am trying to trace my steps as to when it happens: I view the Sports category homepage (a global template) and then, when I visit the main homepage, the deleted element reappears at the bottom of the page. I haven’t come across when the category global template loses the element.
It’s pure madness.
Help!
Okay so, here’s what happens. When I re-add the missing element into the global category homepage template, the main homepage template re-adds the element I want to delete.
In another support ticket, I was recommended that I use Flex Block 5 because I wanted to use a set of 12 Loops (1-12), but lower down the page the copied element with 13-24 didn’t work, and nor did 25-36, and so on.
So, I recreated what I needed with Flex Block 5. As mentioned at the top of this ticket, I haven’t been able to save the element (or delete other saved elements), and so I have been copying the row and pasting it in. There’s nothing wrong with using the copy-paste process. So, all sets of 12 posts work fine and continue on as I want right down the page (1-12, 13-24, 25-36 etc.) Great!
I am using the same method of copy & pasting from one template to another template because I can’t save the element.
Both pages work fine except for the very last element located just above the footer, on both pages. Again, one element reappears and one element is being deleted…
Thanks : )
Hello!
You can see all the cloud templates in Dashboard -> Cloud templates.
Please check our video tutorial about how to import and assign cloud library templates: https://www.youtube.com/watch?v=6m8-EebnfM0
If you have set up a mobile page you can easily shift or select no mobile pages. But if you delete it, then the mobile page is already there but blank. So, in this case you need to assign another mobile page, and then to select no mobile pages without deleting the previous one. After selecting no mobile pages, you can delete also the mobile pages which you created.
In conclusion, don’t delete first so you will don’t have any issues.
You can duplicate a template/layout for every category/post to have different template, make the specific changes and assign it to that category/post.
Check this topic: https://forum.tagdiv.com/topic/different-logo-in-categorypage/ ; Here I explained step by step how you can duplicate a template.
I just explained in that ticket about posts loop offset and how you can change it to achieve what you need.
For example: If you have the same template for posts, then it’s enough to edit one post with TagDiv Composer, and the changes will apply on every post that has assign the same template: https://www.screencast.com/t/quA3qQaZz8G. This is available also for the categories.
Thank you!
You can see all the cloud templates in Dashboard -> Cloud templates…
No, I said ELEMENTS!
I am unable to delete them because your system has so many bugs. Is there somewhere else I can see them outside of the sidebar?
Where did I mention a mobile page?? Did I mention header logos?!
No, I am referring to FLEX BLOCK 5, not Loops!
Why is one template deleting an entire row of FB5’s elements and another template adding a row of FB5’s elements? They both go around in circles, as do my questions on here, haha.
Thanks : )
Hello!
When you edit the page you can see/ edit all the elements!
You could try to delete it like this: select the row, press the button delete from your keyboard, then with your mouse select “YES”.
Also you have another option too, check this: https://www.screencast.com/t/pxuOzYIIpcG
If you will provide a screenshot and a video, maybe we can understand each other and I can help you efficiently. Or you can contact us at contact@tagdiv.com and provide wp-admin and Cpanel access, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.
Please try not to reply multiple times in the topic if possible, this will only delay our response. Replying multiple times will refresh the topic date and move it to the back of the line, we answer from oldest to newest.
Thank you for understanding!
Haha, no. I am talking about saving and deleting elements… in the sidebar.
I cannot save an element or delete an element. That is why I am asking if there is somewhere I can go to see them all so I can delete them. I can’t find anything in WP or your theme panel. Again, is there a page similar to posts, pages and templates where I can also see Elements? It’s doubtful, but thought I would ask. Where do you keep them? Is it all inside a PHP script? (not that I like tinkering with code anyway).
In the meantime, I will create a backup and send you access. I don’t wish to upload videos because they’re not private.
I already know how to delete an element on the page, thanks.
Thanks as always : )
Hi Rigsbyx,
The elements saved in tagDiv composer can be seen only on the sidebar -> https://i.imgur.com/waC5vDr.png and if there are no extra plugins interfering when you click on the x -> https://i.imgur.com/sdYmWFv.pngthe element will be removed.
I attached a vide for how it should work -> http://www.filedropper.com/video_14
Also when you remove the elements from pages and you save them, then it should renaming like that, the only exception appears if you have an object cache on backed, then the cache version will be used.
Also if you contacted us via email, we’ll continue the discussion there.
Thank you!
