Issue when trying to upgrade to 12.5

Posted in: Newspaper
Post count: 19
meiggsmedia
#482121
Jul 25, 2023 at 4:18 pm

Says ‘Sorry, you are not allowed to access this page.’ when trying to update plugins. Can’t seem to get it fixed?

Post count: 46
Jimmy_X
#482123
Jul 25, 2023 at 4:23 pm

Hello. Some kind of problem here, too. I did upgrade from 12.4 to 12.5 and all site crashed when fail to update plugin td-composer. Reintalled fresh theme 12.5, and some problem persist. Failed to upgrade or activate plugin td-composer… “Ajax Error”

Please help?

Thank you!

  • This reply was modified 3 years by Jimmy_X.
Post count: 19
meiggsmedia
#482129
Jul 25, 2023 at 4:41 pm

Here’s what I did to fix it, I had to deactivate all plugins then I tried and it worked!!!

Post count: 46
Jimmy_X
#482130
Jul 25, 2023 at 4:44 pm

Tried that too many times. When comes to td-composer, fail to upgrade or activate…

Post count: 46
Jimmy_X
#482133
Jul 25, 2023 at 5:18 pm

I did make to work td-composer, now td-cloud-library failed to install or activate. It is frustrating… Just can’t activate one or another, all crashed. After both are installed, and deactivated, when activate one, and the other one – site crushed. It applies and vice-versa.

Post count: 29
jim-2
#482137
Jul 25, 2023 at 7:44 pm

Thanks, I’ll give it a few days before I upgrade I think

Post count: 21065
Bettina
#482174
Jul 26, 2023 at 8:46 am

Hello!

If you like, we can take a look at this and investigate it. Contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you

Thank you!

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